This Privacy Policy explains how WeStreamSports collects, uses, stores and protects the personal data of platform users, including accounts, ticket purchases, payments, support and event access.
WeStreamSports is a digital platform dedicated to the online streaming of sports events on a pay-per-view basis.
For questions related to data protection or privacy, users may contact us via email: westreamalgarve@gmail.com.
The platform may collect the data required for account creation, purchase processing, event access, user support and compliance with legal obligations.
• First and last name.
• Email address.
• Phone number, when provided.
• Billing information, when required.
• Information about purchased tickets and accessed events.
• IP address, browser, device and technical access data.
• Payment records, transaction statuses and payment references.
• Communications sent to support.
Personal data may be used to:
• Create and manage user accounts.
• Process digital ticket purchases.
• Confirm payments and activate access to events.
• Send confirmations, notifications and purchase-related information.
• Allow access to live streams, replay or VOD content.
• Provide technical support and customer service.
• Issue invoices or accounting documents, when applicable.
• Prevent fraud, abuse, unauthorized sharing of access and unauthorized use.
• Improve the security, performance and operation of the platform.
• Comply with legal, tax or regulatory obligations.
Payments made on the platform may be processed by specialized third-party entities, such as payment service providers, banks, card networks or systems such as Multibanco, MB WAY, Apple Pay, Google Pay or bank cards.
WeStreamSports should not store complete bank card details. Such data is generally processed directly by payment providers according to their own security and privacy policies.
The processing of personal data may be based on different legal grounds, depending on the situation:
• Contract performance, to enable ticket purchases and event access.
• Compliance with legal, tax and accounting obligations.
• Legitimate interest, for security, fraud prevention and service improvement.
• Consent, when applicable, for example in optional communications.
The platform may use cookies or similar technologies to ensure the proper functioning of the website, maintain active sessions, improve browsing experience, analyze statistics and enhance security.
• Essential cookies for login, sessions and ticket purchases.
• Technical cookies for platform functionality.
• Statistical or analytical cookies, when applicable.
• Third-party cookies when integrated external services are used.
Users may configure their browser to block or delete cookies, although this may affect essential platform functionalities.
Personal data may only be shared when necessary for the operation of the platform, service provision or compliance with legal obligations.
• Payment providers.
• Hosting, server and technical infrastructure services.
• Email, notification or support services.
• Accounting, tax or legal entities, when applicable.
• Event organizers, when necessary for access validation or event management.
We do not sell users’ personal data.
Technical and organizational measures are adopted to protect personal data against unauthorized access, loss, alteration, disclosure or destruction.
• Use of secure connections whenever possible.
• Protection of restricted areas through authentication.
• Logging and monitoring of relevant access.
• Limitation of data access only to those who need it.
Despite these measures, no online system is completely immune to risks.
Personal data will only be retained for the period necessary for the purposes for which it was collected, including service provision, support, purchase history and legal, tax or accounting obligations.
Data associated with invoices, payments or legal obligations may be retained for the legally required periods.
Under applicable data protection legislation, users may exercise their rights regarding their personal data.
• Right of access to data.
• Right to correct inaccurate or incomplete data.
• Right to erasure, when legally applicable.
• Right to restriction of processing.
• Right to object to processing.
• Right to data portability, when applicable.
• Right to withdraw consent, when processing depends on consent.
To exercise these rights, users may contact: westreamalgarve@gmail.com.
The use of the platform by minors must be supervised or authorized by their legal representatives, especially when ticket purchases or personal data submission are involved.
WeStreamSports may update this Privacy Policy whenever necessary, namely for legal, technical, commercial or operational reasons.
The version published on this page shall be the applicable version at any given time.
For any questions regarding this Privacy Policy, personal data processing or the exercise of rights, please contact:
Email: westreamalgarve@gmail.com